What documents do I need to travel abroad?
You will need a valid passport and, depending on the country, you may need a visa. We recommend checking the specific requirements of the destination before you travel.
Can I change my reservation once it is confirmed?
Yes, but change policies depend on the type of fare you have chosen. Some changes may incur additional fees, so it is best to check the conditions of your reservation.
What does the travel package include?
Our packages include transportation, accommodation, and in many cases, activities or excursions. We detail everything included in the package description so that you are fully informed.
How can I pay for my trip?
We accept various forms of payment, including credit cards, debit cards, and bank transfers. We also offer installment payment options so that you can better manage your budget.
What should I do if my flight is cancelled?
In the event of a cancellation, contact us immediately. We will help you reschedule your flight and find the best alternative for you to continue with your trip.
Do you offer travel insurance?
Yes, we offer travel insurance that covers cancellations, medical emergencies, and other unforeseen events. We encourage you to consider this option for greater peace of mind when traveling.
Can I customize my itinerary?
Absolutely. We work with you to create an itinerary that fits your interests and needs, ensuring your trip is exactly how you imagine it.
What recommendations do you have for traveling with children?
For traveling with children, we suggest choosing family-friendly destinations, planning age-appropriate activities, and bringing along some items that make them feel comfortable during the trip.
How can I get help during my trip?
We are here to help. We provide an emergency contact number and assistance throughout the trip to resolve any inconvenience you may have.
How do I choose the best destination for my vacation?
Consider your interests, budget, and the type of experience you want (beach, adventure, culture, etc.). Our team can help you explore options based on your preferences.
What should I pack for my trip?
Research the climate and culture of your destination. Generally, it is a good idea to bring appropriate clothing, plug adapters, personal hygiene products, and necessary medications. We can provide you with a specific list based on your trip.
